Health Cloud

Complete Patient View

Salesforce Health Cloud provides a complete view of the patient:

​• Create rich, contextual patient profiles

• Access collaborative care network and health timelines

• Integrate patient data from the electronic health record (EHR)

• Incorporate third-party data from medical devices and wearables

With a complete view of the patient, you have easy access to the right patient information including current conditions and medications, appointment history and communication preferences.

SMARTER PATIENT MANAGEMENT

Salesforce Health Cloud makes it possible for healthcare providers to:

​• Prioritise tasks across all their patients’ needs

• Segment and manage patient populations

• Map personal and professional caregiver networks

​Salesforce Health Cloud features a ‘Today’ page to provide a holistic view of your patients and the most critical tasks related to your full patient population. With the Today view you can make care decisions efficiently by browsing the customised care plan for tasks and quickly acting on them. You also can segment and manage patient populations, such as sending a message to all patients with high-blood pressure to schedule regular check-ins, in a single secure and private message.

Connected Patient Engagement

Salesforce Health Cloud makes healthcare information more accessible, improving workflows and care outcomes:

• Collaborate seamlessly with care teams and patients • Assign tasks to caregiver networks

• Share secure messages to any device

With Salesforce Health Cloud, care coordinators can securely collaborate and assign tasks across the caregiver network. This extends across the full care system as you can work with patients to chart progress against care plans or health goals; easily communicate with physicians, care coordinators and family members; and get answers quickly from specialists across the provider network. By extending Salesforce Health Cloud to mobile platforms, you can send secure messages to patients’ mobile devices, meeting their expectations for convenient communication, encouraging deeper engagement and accountability, and developing stronger relationships and loyalty.