Sales Cloud
Aug 7, 2023

NZDF Recruitment Org

NZDF Recruitment Org

Interview multiple candidates

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Search for the right experience

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Ask for past work examples & results

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Vet candidates & ask for past references before hiring

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Once you hire them, give them access for all tools & resources for success

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Challenges

The New Zealand Defence Force (NZDF) recruitment process was utilising legacy technology that required an upgrade. 

New recruits expect slick user experiences in line with the kind of online experiences they have through retail sites. 

The technology running the current recruitment process was being sunset and NZDF needed to upgrade their platform to ensure they could leverage the latest releases.  

Solutions

  • We migrated NZDF Salesforce Classic Org to Salesforce Lightning. We rewrote all features utilising attachments to use the new and improved Files object. 
  • Laid the foundation to upgrade technology that could leverage Salesforce latest features and security benefits. 
  • This change impacted over 80 users who required change management and training on the new Salesforce look and feel. We conducted training sessions with super users in person to ensure best practice Salesforce use. 

Key Impacts

  • 80 - Users trained and migrated successfully onto Lightning experience
  • 50,000 - Attachments migrated to Files

Clouds included

  • Service Cloud
  • Sales Cloud

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